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Points & Rewards

Collect points on every purchase and enjoy exclusive discounts through our reward scheme.

When you shop with us you’ll receive 1 point for every £1 or €1 you spend.  Points earned can be exchanged for discount coupons as well as exclusive promotions and special offers, sometimes including free products and discounted/early access to new items.  

Be sure to keep an eye on reward emails for updates about your points balance and the latest rewards that are available. 

You need to have an account to earn and exchange your points.  Points cannot be attributed if you shop as a ‘guest’.  You can create one at My Account or login to view your points balance, or click the ‘my rewards’ popup icon towards the bottom right of the shop pages.

You’ll automatically receive 75 points when you sign-in, as a thank you from us, to welcome you to the Finca Gran Cerros points & rewards programme and to put you within reach of the Bronze reward level!

Birthday Bonus
If you add your birthday, you’ll also receive a bonus birthday treat of 50 rewards each year on your birthday (make sure you add your birthday at least 1 month beforehand to quality).

Friend Referrals
You can also receive bonus points when you refer friends who shop with us using your own unique referral link.  You’ll find the link to send them in the ‘Points and Rewards’ section of your account.

Reward Levels
When you exchange your points for rewards (such as discount coupons or free products), they are deducted from your available points balance. 

You’ll see your total points earned underneath your available points balance.  This accumulated total dictates your reward level.  The higher the level, the better the rewards – our way of thanking you for being a fantastic supporter of our products!    ,

Ways to earn rewards

Welcome Bonus!

+75 points

Receive 75 bonus points when you first log in!

Making Purchases

1 point for each  1.00 spent

Refer a Friend

You get points : 50
Your friend gets points : 50

Receive 50 bonus points when your friend (who hasn’t shopped with us before) makes their first purchase via your unique referral link. Show moreShow less

Level Up!

 10.00 reward

Each time you move up a level, receive a bonus reward!

Birthday Treat

+50 points

Add your birthday to your account and we’ll help you celebrate with 50 points each year on your birthday! *add your birthday at least 1 month before. Show moreShow less

rewards opportunities

Reach New Level

Get a €10 voucher each time you more to a new level

Bronze Level 5% OFF

Exchange 100 points for a 5% off coupon code!

Silver Level 10% OFF

Exchange 100 points for a 10% off coupon code!

Gold Level 15% OFF

Exchange 100 points for a 15% off coupon code!

Platinum Level 20% OFF

Exchange 100 points for a 20% off coupon code!

Diamond Level 25% OFF

Exchange 100 points for a 25% off coupon code!

Free Pillow Mist

Free Pillow Mist

Exchange 50 points for a free pillow mist when you spend €50 or more

Free Classic Wax Melts (Lemongrass & Ginger)

Free Classic Wax Melts (Lemongrass & Ginger)

Exchange 75 points for a free tub of Classic Wax Melts (Lemongrass & Ginger), when you spend €50 or more

Free Classic Candle (Lemongrass & Ginger)

Free Classic Candle (Lemongrass & Ginger)

Exchange 100 points for a free Classic Candle (Lemongrass & Ginger), when you spend €50 or more

Free Classic Candle (Lemongrass & Ginger)

Free Classic Candle (Lemongrass & Ginger)

Exchange 150 points for a free Classic Diffuser (Lemongrass & Ginger), when you spend €50 or more

The Details
Reward points are earned on the value of goods purchased after any discounts are applied and points aren’t earned on any postage costs.

Once points have been exchanged for online coupons, the exchange cannot be undone and the points can’t be retrieved.  Some online coupons have expiry dates.  The expiry dates for any coupons are shown in the ‘coupons’ section of ‘my rewards’.  Because of this, we always recommend exchanging points for rewards at the time that you wish to use them. 

Please be aware that free product rewards usually require a minimum order spend in order to redeem the reward.  This is always stated in the details of the reward.

Points and rewards are available to those who shop in Euros or GBP.  If you shop in Euros, your rewards will be applied in Euros.  If you shop in GBP, your rewards will be applied in GBP.

As stated at the top of the reward page, points can only be applied to orders made using your online ‘Finca Gran Cerros – at Home’ account.  Please ensure you log into your account when purchasing as points cannot be applied retrospectively.